Chanticleer Vineyard B&B

Check Availability | 805.226.0600

Policies

Reservation Policy

Full payment is obtained at the time of your reservation. Major credit cards are accepted. When making on line reservations your card holding your room will be charged prior to your confirmation being sent. Making your  reservation denotes that you are aware of and accept our reservation and cancellation policies posted on this web site.

Reservations are only valid for the names listed on the confirmation.

Rooms are restricted to two people maximum, including children.

Room rates are subject to change and do not include 9% county bed tax and 1% Tourism Marketing District assessment.

Cancellation Policy

Due to our small size cancellations affect us significantly. Because people don’t generally cancel at the last minute because of an event that they have foreseen, they are the hardest part of this job. To allow sufficient time to re-book, we require a 30 day notice. If you cancel your reservation within the 30th day of your reservation you are held responsible for the whole stay. If we are able to re-book any portion of your stay that portion will be refunded less a 8% processing fee which we incur charging and refunding your credit card.

If  you cancel your reservation after day 30 you will receive a refund less an 8% processing fee we incur charging and then refunding your credit card, These policies apply if all or a portion of your reservation has been cancelled. We prefer there be no misunderstanding about a cancellation. Therefore cancellations must be received in writing. Email is acceptable. To ensure your cancellation was received it is your responsibility to be sure you received our cancellation email. Please contact us promptly if you do not receive your emailed notice of cancellation. 

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